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Refund Policy

Last updated: July 9, 2026

30-day refund window

If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date.

How to request a refund

All orders on Micro Apps Hub are processed by our reseller, Paddle, which acts as the Merchant of Record. To request a refund:

  1. Visit paddle.net and look up your order using the email address you used at checkout.
  2. Open the order and follow the refund request flow, or reply to the receipt you received from Paddle.
  3. Alternatively, email us at support@lucidinc.com with your order details and we'll help arrange the refund with Paddle.

Refunds are returned to the original payment method. It can take several business days for the refund to appear on your statement, depending on your bank or card provider.

Subscriptions

Subscriptions renew automatically at the end of each billing period. You can cancel a subscription at any time from your account's billing portal or via paddle.net. If you cancel, you keep access until the end of the current paid period, and you won't be charged again.

Refunds on renewed subscription payments follow the 30-day window from the renewal date.

Chargebacks

Please contact us or Paddle before filing a chargeback. In most cases we can resolve the issue and issue a refund faster than a bank dispute, and it avoids fees on both sides.

Contact

Questions about refunds: support@lucidinc.com. General buyer terms are set out in Paddle's Refund Policy.